1. What are Certifications and are they something to look for?

Any proof of compentancy is better than none. Obtaining a certification is one way to display competence in computer software technology. Although there are many different certifications available, the most common are from Microsoft, A+, Cisco and CompTIA. Some drawbacks to certifications include the low cost and the ease of recieving them. Most certifications start at around $100 and may be obtained, even from Microsoft, with minimal or no schooling.

2. Is there any type of License we should ask for, similiar to a contractor?

Unfortunately there is no set way to determine the proficiency or reliablity of a tech or technology company. The local states and governments have not implemented any type of licensing or certification for technology or computer services. HIPAA has certain guidelines, but does not regulate who may access confidential data and information. It is up to the business owner or manager to verify that their staff, and computer technicians, are reliable, honest and experienced.

3. How can I find out exactly how much experience a technology person or company has?

Since the computer technology field is currently unregulated, any company may post any claims of various nature. For instance, you might see 'Serving area since 19XX' or '35 Years Experience'. This might mean that the person(s) representing that company have been remotely active in the field (i.e. owned a computer since 1987 would give them 20 years experience). However it could be an accurate display of proficiency.

4. What is the best way to determine which company to hire?

Certifications, technology 'Partners' and education is certainly something to enquire about. However the best way, currently, to know who you are hiring is to obtain and contact current clients, review letters of recommendations and testimonials and perhaps ask for a resume of the managing parners or owner of the company.